|Which business processes and information systems will be impacted?
- Customer interaction: the collection and processing of customer information;
- Human resources: the collection and processing of employee information;
- Information management: the classification, retention and safeguarding of information;
- Marketing: customer relationship management, system restrictions on direct marketing, keeping record of which customers not to contact in respect of new product offerings; and
- International transfer of information: restrictions on cross-border transfers of information.